All SuperNatural HotSauces


We take great care to protect your data and your privacy. In this declaration, we would therefore like to inform you about the collection and use of individual details on the personal or factual circumstances of a certain or definable natural person («personal data») in the context of the use of our website.

This Privacy Policy applies exclusively to our website ( We accept no responsibility and disclaim all liability for links that lead from our website to websites of third parties. Clicking on an external link is entirely your own responsibility.

1. User's consent

Please note that by visiting and using our website, you consent to the processing of your personal data within the scope of this declaration and the applicable data protection laws.

2. Contact person

If you have any questions or messages concerning your personal data, please do not hesitate to contact us. You can reach us as follows:
Case postale 10
1116 Cottens

3. Anonymous data collection

You can visit our website without giving any personal information. We do not store any personal data in this context. In order to improve our offer, we only evaluate statistical data that does not allow us to draw conclusions about your person.

4. Processing of personal data

We only collect the following data within the scope of your customer profile:
a)All information that you provide explicitly in the context of an enquiry or order (name, address, telephone number, e-mail, ordered goods, etc.);
b)IP Address;
c)Browser version and browser type used;
d)Date & time of the inquiry or order;
e)The password created by you;
f)Fees and benefits in connection with an order;
g)A possible affiliation identity or link identity (with this we can determine that you have joined us from a possible partner platform);
h)The payment method you have chosen, the transaction status of the order and the invoice currency.

Please note that this list contains all the personal data that we may process on our website, unless further processing is explicitly mentioned in this Privacy Policy. In individual cases, however, we may not collect all data. In principle, we only collect as much personal data as is necessary for the correct execution of the contract.

We do not create any personality profiles on the website and do not collect or process any particularly sensitive personal data (e. g. on religious, political or ideological views, health status etc.).

5. Use of your personal data & disclosure to third parties

The processing of your personal data on the website is carried out exclusively in the context of a request or order submitted by you, to correct or improve our website and, if necessary, for internal statistical purposes.

Your data will not be passed on to third parties via the website without your express consent. Excluded from this are only our service partners, which we need for the completion of the contractual relationship (e.g. Payment System Providers for payments by credit card or PayPal, carriers for the dispatch of your goods, authorities in the context of collection measures, etc.). In these cases, we strictly observe the provisions of the applicable data protection laws. The scope of data transmission is limited to a minimum.

6. Cookies

Our website uses so-called cookies in several places. Cookies are small text files that are stored on your computer and saved by your browser. They serve to make our offer more user-friendly, effective and secure. Cookies also enable our systems to recognize your browser and offer you services. Cookies do not contain any personal data. However, it may be possible for a cookie to be associated with a specific user record.

Our website uses cookies exclusively automatically. We do not track cookies on user profiles in order to take advantage of the above-mentioned advantages for the user or to gain personal information.

You have the option of rejecting cookies or configuring your browser to notify you each time our website attempts to set a cookie. However, this may lead to the fact that certain services of our website are not or only partially sufficient.

Cookie expiration:
Essential cookies expire after 90 days.
Functional cookies also expire after 90 days.
Google cookies expire from 90 days up to two years.

7. Google Analytics

This website uses Google Analytics, a web analysis service provided by Google Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, if you enable IP anonymization on this website, your Google IP address will be previously truncated by Google within Member States of the European Union or in other contracting states of the EEA Agreement. Only in exceptional cases the full IP address is transferred to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with further services associated with website and internet use. The IP address transmitted by your browser within the scope of Google Analytics will not be merged with other Google data. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plugin available under the following link

8. Storage of your personal data

Your personal data collected as part of the activities in the web shop will be stored exclusively and completely on servers located in Switzerland. The servers are protected as well as possible against unauthorized access by third parties. Passwords are specially encrypted to protect the integrity of your password, even in the event of unauthorised access.

The creation, modification, export and deletion of personal data is logged historically by the shop system, but not the mere view of existing data sets.

9. Information, correction, transfer

You have the right to receive free information about your stored data and the right of correction at any time. Please contact us for more information. You will find our contact details in section 2 of this Privacy Policy.

You can view your data in your customer account on the website at any time. You can change your e-mail address and password yourself at any time. You can edit your address details before completing an order.

You also have the right to request the free transfer of your personal data to a third party. Please note, however, that we cannot adapt your data record to any special format requirements of a third party and under no circumstances transfer your order history or passwords.

10. Revocation and deletion

You can revoke your consent to this Privacy Policy at any time and demand the deletion of your personal data. Please contact us for more information. You will find our contact details in section 2 of this Privacy Policy.

In case of a request for deletion we will block your profile. Please note, however, that we are obliged under commercial and tax law to keep order receipts for at least 10 fiscal years. We can therefore neither delete nor process the personal data contained in these documents. Your request for cancellation is therefore only valid to this extent for future processing.

If orders are still pending at the time of receipt of your revocation and cancellation request, your personal data will be processed until the complete completion of the contract. Your revocation under data protection law expressly has no influence on the execution of existing contractual relationships and is not considered an extraordinary reason for termination.

11. Modifications to this Privacy Policy

Changes to this Privacy Policy are effective from the time they are published on our website. The processing of personal data collected under an older Privacy Policy is carried out in accordance with this Privacy Policy.

Cottens, 2018-02-24